Shipping & Delivery Policy

Ruvaio.com is committed to providing a convenient and reliable delivery experience. We work with shipping and fulfillment partners to process and deliver orders to eligible destinations.

Orders are generally processed after successful payment confirmation. Processing and delivery times may vary depending on the product, destination, supplier, shipping method, customs procedures, and other factors.

Estimated delivery times shown on our website are estimates and are not guaranteed unless specifically stated otherwise. Delays may occur due to customs clearance, weather conditions, carrier disruptions, incorrect address information, public holidays, or other circumstances beyond our reasonable control.

Customers are responsible for providing a complete and accurate delivery address and contact information. Additional charges, duties, taxes, or customs fees may apply to international orders depending on the destination country's regulations. Where applicable, such charges may be the responsibility of the customer.

Once an order has been handed over to the shipping carrier, tracking information may be provided when available.

If your order has not arrived within the expected delivery period, please contact us with your order number so that we can assist you.

For shipping-related questions, please contact info@ruvaio.com.